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Valid for standard ground shipping within the continental United States and not valid for shipments to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. If you need a part, find a local place or go directly to the manufacturer or authorized dealer. I ordered an oven sensor for my kenmore range, order number w789436 .

Save on select hand tools and closeout items,while supplies last. Waiting on order and no word on it. Never received it, can't even get the idiots at Sears to admit that this even happened. Would You Like to Convert It Into Review? This is worst experience i ever had ordering a simple cable. It is no wonder that Sears has deteriorated, as they send their customers to an overseas phone center for help that they can not give. Seriously a company that huge and having these hidden policies is unacceptable. Avoid them at all cost. I order two small parts on 9/12/10 and were not due to arrived until 9/20. Asked to speak to supervisor and they can't talk now, they are busy. I placed my order in March. Sears PartsDirect ranks 34th among Appliance Parts sites. Road trips become even more fun when you've got purchase pickups to look forward to, while business travelers will love the ease of doing a little personal shopping in the middle of a crowded itinerary. It was in stock when I ordered it. I will never place another order with Sears. Tip for consumers: A tip IS NOT TO USE THIS WEBSITE PERIOD. 29 - 30 St. SW I found this out when I printed my invoice sent thru my email. I will never order from this site again, seems they are using the Sears name but being very shady and trying to change us much as they can and sneak charges by. No wonder this company went bankrupt. My experience is that almost every item they claim to have in stock is not. I too ordered a part from them a couple of weeks ago. Submit Search. Sears Parts Direct Shipping Service. I ordered part #279769 from Sears parts direct. Sears PartsDirect has parts for all major brands, such as Whirlpool, Maytag, Frigidaire, Bosch, GE, Craftsman, Kenmore, Briggs & Stratton, Husqvarna, Sony, Panasonic, Singer, ProForm and many more. Don't do it... the live chat gives you the impression they are super helpful, but once you place the order. Select Free Store Pickup before you add your item to your cart. Including that the "website is being upgraded". Delivery is free with subscription enrollment. When they refunded the money, it was $10.54 less. Sears has the best selection of PartsDirect Parts in stock. Need help finding the right filter for your refrigerator? Get step-by-step repair guides and troubleshooting videos. Today is September 22. I was told that it was shipped out on the 4th and it would arrive in just a few days. I asked to cancel the order because it looks like they will not be able to supply the part. She said that would refund parts cost but not the shipping? Now that's service! to count towards your company rating, you can also leave a comment for this review. I was advised that a representative would call... Not sure if my claim was rejected by letter after not so much as an inspection... Sears / Kenmore Elite Refrigerator - poor quality product! Buy elsewhere. All parts are manufacturer-approved, to ensure proper fit and to keep appliances running for years to come. They charged my credit card on that date. At least that is what I think she said. and they still sent me the wrong part. I have read and agree to the Pissed Consumer. Congratulations on a job well done! Order something online but need a little help picking it up? Learn how to stay safe during COVID-19 in our new guide: They tried to tell me the item was in research because its no longer in stock. I am on my way to claw back some money through my credit card. 44 Washer-hub C. $3.99 Part Number: 736-3040.

process of being shipped on September 13, 2010 from the vendor. DON'T BOTHER TO ORDER BECAUSE THEY WILL MORE THAN LIKELY NOT HAVE THE PART AND IF ITS A PART YOU DESPARATELY NEED...FORGET IT!!! Their business model appears to be: list everything as in stock and when a customer orders the item, order it and ship once received. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. © 2020 Transform SR Brands LLC. They definetely need to improve their website and put this information in BOLD LETTERS so customer to see it. TEN WEEKS! Product was just as described, it actually arrived sooner than was expected. I can't understand what they are saying; they are worthless. Simply log into www.sears.com and you can order anything you want for USA delivery, from sturdy Craftsman lawn and garden tools to dependable Die Hard car batteries.

My hubby broke one and I was thinking I would never find a replacement! You can choose to ship your online purchase to any USA address, even hotels. for questions or assistance, call (Se Habla Español) (800) 660-7877. 877-346-4814. Reason of review: A couple days later, I receive an email stating the items are no longer available and my order has been cancelled and refunded. I said isn't it customary to charge once the order is shipped? Called two more times, was told the same thing and never received a call back. After waiting 9 days with no order information or shipping I called. All parts are manufacturer-approved, to ensure proper fit and to keep appliances running for years to come. Product: Up to $35 Off Your Order With Sears Email Sign Up. The order is on back order and it will take 3 days to process a cancellation. The chainsaw that I purchaced is Craftsman Model # 358. Sears Parts Direct $35 off up to your order with sears email sign up. Now after installing one full set which I admit was a whole lot easier than I had thought it was going to be we still have one full set... that we don't need and would like to return... but where and exactly too whom? I encourage everyone to not buy at Sears if you have the choice as it has degraded its customer service throughout the years. Product or Service Mentioned: Keep your leaf blower running with theseleaf blower parts and attachments.

For your convenience, your order is shipped to your home or office, or any place UPS, FedEx or the U.S. Because I persisted and kept having to reexplain (it seems she did not want to listen or understand what I was saying), she finally said "ok, let me see what I can do."

So far I'm out 60 some dollars have blades I can't use and no belt for the mower deck. Recently contacted Sears to get a very difficult part to acquire. I wish I would have come to this site sooner. Looking to keep it simple? It has been roughly 8 weeks without filtered water.

Once, the website showed it had been shipped and was at my house, but when I called and was transferred six times over an hour, they finally said it was still on backorder. 43 Lock Washer. I called and they said that the part still hasn't shipped. All Rights Reserved.

For the last 21 days, the on-line status has shown "in process". Sears Holdings reserves the right to terminate or modify this offer at any time for failure to comply with its terms and/or due to any operational malfunction of the software, hardware or equipment required to process this offer.

Get your order shipped or delivered to any address in the United States—including hotels. I told them I wasn't happy that for nearly 3 months, Sears had debited my checking account nearly US$60 for a product it had yet to ship, and hadn't contact me in nearly 2 months to give me an update. Never got any email updates had to call them 6 times. They were shown to be in stock when ordered. sears master protection agreement is a joke. We're sorry! This company is a complete fraud and should be shut down.

Imagine our slight annoyance when we opened the two small boxes and saw two of the same sets came the same day and taped together. Called the 800 number for a part. I will keep this updated. Backorder: No ETA.

Purchase requirement calculated before taxes and shipping charges and after other discounts have been applied and must be made in a single transaction. Be ready for winter baking and cookingwith these accessories. (Excludes Sears Auto Center, Sears Hometown, and Sears Outlet stores.) Sears some of your products and your prices are great well mostly but wise up and what the heck is with they no cash policy... the salesman took my cash put it on a card then ran the card.

Not so now you order it at the store on a site where even the workers cannot really understand the directions on the internet and you end up getting extra you cannot take them back you have to send them to whomever when you find them. After talking to the local Sears store that we purchased the dishwasher at I opted to order the parts and fix it myself. DO NOT BUY FROM SEARS PARTS DIRECT.

Cart. Paid for an overnight shipping. Whether you're planning on picking up your order in an American Sears location or shipping to an American address, the process is simple and hassle-free. This policy is not displayed on the on-line ordering site until after your credit card number is given and the order is confirmed. In an event of a return, coupon savings may be deducted from your refund. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. What a sad ending for a once great company. For me to rectify the problem, I had to place the order again and call a different number to refund me the original amount debited to my credit card (It is the worst set up as their departments are kept in silos - customer service can only accept complaints but do not have the authority or ability to make any refunds). Let's hope the second order was advised correctly. They are not as cheap as some internet only market grabbers but for an internet and brick& mortar business they usually have the part in stock, ship in a timely manner and stand behind your order. The woman who answered the phone thought that I needed to understand her job to tell her what I needed. I called their customer support line and asked to speak to a supervisor. I placed two separate orders and they were both ridiculous wait times. Write a private message as Sears Parts Direct verified representative. The 800# doesn't work and their chat will only tell you they're very busy trying to catch up on back orders. I googled the part number to learn there were at least 3 or 4 other places to purchase it for less than $10 including all shipping.

Share your voice on ResellerRatings.com The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Rights Reserved, You Are About to Contact PissedConsumer.com. Their reply: the part is in back order. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All

I cancel, and overseas phone conversation was a verbatim reading of my order with a cancellation taking 3 days to cancel. The USA pick up in store feature at Sears puts your shopping convenience first.

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